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To fund an account, our illustrative classes include a deposit account, a credit or debit card verified as yours, a reloadable prepaid card verified as yours and non-transferable, and a bank transfer from a verified account in your name. Our promotional credits or balance adjustments, previous winnings and other methods we make available may also fund an account. We do not guarantee that any particular option will be available and may change the options offered. Do not deposit through another person's payment method, including a family member's or a business account. Such deposits are invalid, and winnings arising from them are void and subject to forfeiture.

Our minimum deposit amount is 20 EUR. Other deposit limits may depend on the method, your account and gameplay history, limits you impose or our discretion. Keep payment-method information current because outdated details may cause a deposit or withdrawal request to be declined.

Allow up to 10 minutes for a deposit transaction to process. We credit funds when we or our agents actually receive them. If more than that processing period has passed, you have been charged and the funds are missing, send proof of payment to [email protected] for review and an update. Card deposit problems can include expiry, insufficient funds, incorrect details, issuing-bank approval requirements or a missing 3D security code.

We may review the source of funds under anti-money-laundering requirements and our compliance policies. If requested, provide further documents or details promptly. If we cannot verify legitimacy to our satisfaction, we may suspend or terminate your account, disable payment methods and freeze or confiscate funds. Deposit only legitimate money intended for use with our services. Depositing without that intention may lead to account suspension or closure and reporting to relevant authorities. If a deposit fails, is cancelled or is not received, we may void related balances, bonuses and winnings.

Wherever possible, we do not charge for deposits and withdrawals. Particular methods or foreign-currency costs may carry fees, which we use reasonable endeavours to notify you about when transacting. Your bank, card provider or payment provider may charge its own fees. You must enquire about and accept those charges, for which we are not liable. You must reimburse losses we incur from chargebacks, reversals or cancellations initiated by you or on your behalf, and avoid causing cancellations to the fullest extent permitted by law. We may deduct amounts you owe under our terms from account funds without notice.

We hold deposited money separate from operational funds, but cannot guarantee that insolvency would preserve that separation or return any or all of it. We are not a bank. Deposits earn no interest and are neither government-insured nor protected by a deposit security scheme. Hold money credited in error for us and repay it immediately on request. Third-party Payments Facilitators process payments. You authorise us to instruct them on your behalf in line with your account instructions. We disclaim responsibility for their acts before receiving a deposit or after initiating a withdrawal, and may direct relevant payment complaints to them.

Our minimum withdrawal amount is 25 EUR. Deposited sums are not refundable, but you may request a withdrawal when payments have cleared and are not failed deposits, required identity and other verification is complete to our satisfaction, and no applicable investigation requires a freeze. We may check transactions and report suspicious activity. We may decline or reverse withdrawal of unused deposits until their source is satisfactorily established. An investigation into a game defect or material breach, including fraud, unlawful conduct, cheating, collusion or criminal enterprise, can prevent withdrawal.

Withdrawals are usually instant, but our processing may take up to 48 hours. After approval, funds can take up to 5 business days to reach your account, depending on your bank's policy. We may delay or cancel a request for additional checks, or refuse it or withhold funds if an investigation reveals irregularities.

Our default withdrawal limits are €4,000 per day, €10,000 per week and €20,000 per month, or the currency equivalent. These limits are not guaranteed payments or casino-profit entitlements.

For Casino Games, cumulative profit excluding progressive jackpot wins is capped within any rolling 72-hour period at EUR 100,000 for Premium Users, EUR 25,000 for Advanced Users and EUR 5,000 for Standard Users, or the currency equivalent. Your officially assigned account classification determines the applicable cap regardless of promotional or VIP references. Payment is restricted to that cap, and we may void excess profit at our discretion.

By default, we process withdrawals through the payment methods used for deposits on a first-in, first-out basis. If that is impossible or you request a different method, we may ask for documents proving you legally hold the destination account and delay or suspend payment until our request is satisfied. A withdrawal to another person's account may not be processed. You cannot change a submitted request. Cancellation depends on its processing status in the Cashier's Transactions tab, where the Cancel button appears only if cancellation is possible. Tell us if a request is processed incorrectly. We use reasonable efforts to resolve it but do not accept liability for errors or omissions in your request.

We charge no withdrawal commission if you wager the deposit at least 1 time. If you request withdrawal before using all deposited funds for our services, we may deduct reasonable deposit and withdrawal processing costs before transferring the remainder. Fraudulent or abusive conduct, including illegal or illicit activity, harassment, threats or inappropriate behaviour, may result in a reasonable, justifiable refund fee that includes third-party fees. Following an investigation, we notify you in writing of the fee and its rationale, deduct it and pay any remaining balance. The separate payment-method, currency and third-party fee conditions still apply.

Our irregular-play rules include total bets of at least 30% of the smallest deposit currently in play, as well as zero bets, hedge bets and low-margin bets. Low-risk bets covering more than 50% of a round's possible outcomes are included. If we find you using strategies such as Martingale, double-up or one-number betting, or abusing in-game bonus features, your winnings will be voided and your account permanently closed. Maximum-bet and cut-winnings terms apply to all products. Suspected material fraud or unlawful conduct may lead to access restrictions and forfeiture of remaining funds. For abusive promotional conduct, we may withhold other real-money funds or pending withdrawals only to the extent needed to cover actual or anticipated losses or liabilities under our internal fairness policies.

On our sportsbook, a bet is valid only when the Sportsbook expressly confirms acceptance in the betslip and records it in your account history. The Sportsbook may refuse, restrict, cancel or limit a bet or stake for any event, market or user. Maximum stake limits may change without prior written notice, and acceptance of live bets may be delayed or suspended during high-risk situations.

A bet accepted after an event starts or finishes is void unless it was clearly offered as live betting. The Sportsbook may void bets where the outcome was known when the bet was placed or accepted, or odds were not correctly updated because of technical issues or delayed data. Obvious odds errors or breaches of market limits make affected market bets void. Errors or rule deviations during acceptance may also cause voiding or suspended settlement. The Sportsbook may reasonably void a bet involving material unfair advantage or incorrect, bad or switched odds. Report a software error to us immediately. If you abuse one, we may suspend your account or freeze funds, while the Sportsbook may cancel directly related accepted or settled bets.

Live scores, clocks, streams, statistics, event times and editorial material are informational or entertainment content, without a guarantee of accuracy, completeness or real-time reporting. You are responsible for the actual event circumstances. We disclaim liability for betting decisions based on that information. Incorrect informational data alone does not give you a right to void a bet, although specific Sportsbook error rules can still apply. For horse, greyhound and harness racing, the Sportsbook may void an affected bet when published betting information, including odds, is wrong, regardless of the error's cause or source.

A void-bet refund returns your original stake and is technically settled at odds of 1.00. In a dead heat affecting a Combo Bet, the selection is not void. Its stake or odds is reduced proportionally to the tied participants, with reductions accumulating when multiple legs are affected.

Cash Out can settle a bet before an event ends on terms offered by the Sportsbook. It may be available for pre-match or live bets, but the Sportsbook may adjust, suspend or withdraw an offer at its discretion without giving a reason. Bet Builder availability is likewise discretionary and the Sportsbook may amend, suspend or remove the feature. Incorrectly settled selections follow the error rules. When a Bet Builder selection is void, the whole bet is void after all selections finish unless one has lost. Bet Builder bets may be combined with other Bet Builder or standard bets in Combo or System Bets. Related outcomes cannot be combined in a standard Combo unless a specific feature such as Bet Builder offers them. A prohibited related-contingency Combo is void.

Bonus-related sportsbook bets settle under the Betting Rules, while we determine their full eligibility, wagering and withdrawal conditions. System Bets do not contribute to bonus wagering. ComboBoost uses final Combo odds after every selection settles, excludes cashed-out bets and requires market selections with minimum odds of 1.50. The Sportsbook decides its availability and terms. A Freebet credits only net winnings, not its stake. Freemoney credits the stake and winnings. Bet No Risk works as a standard bet but refunds the stake if it loses.

Automated tools used to place or assist bets, and multiple or third-party accounts used to bypass betting rules or limits, are prohibited. Affected bets are void. The Sportsbook may also refuse or void bets from multiple accounts sharing the same IP address. If unfair activity is suspected, it may void bets and we may suspend withdrawal requests for up to 31 calendar days while investigating. Betting on fixed matches can cause immediate restrictions and cancellation of affected bets, with permanent restrictions possible for integrity abuse. You can report suspected fixed-match activity to support. Arbitrage intended to guarantee profit from odds differences is prohibited and leads to immediate bet cancellation and permanent restrictions. A negative account balance permits the Sportsbook to void pending bets even when they were not placed with erroneous funds.

For table tennis, bets remain valid after postponement, cancellation or interruption if play starts or resumes within 48 hours of its original scheduled time. Beyond that delay, unsettled markets are void. If a match is abandoned or a player retires, markets without a Natural Conclusion at that point are void.

For esports, settlement uses official in-game scores, logs or algorithms, recognised game data and tournament statistics confirmed by the organiser or developer. Events not recognised by the official system do not alter results. Game-specific rules take precedence over esports general rules, followed by general sportsbook rules, with esports rules prevailing in a conflict only where expressly stated. Replacing more than 50% of a team's registered starting roster with substitutes voids match markets and may make the fixture a new event. An outcome-affecting integrity violation officially confirmed by the organiser, a recognised integrity authority or a relevant state authority within 72 hours of completion voids match markets. The Sportsbook may void bets placed after an early actual start. If a settled market covers a segment subsequently annulled by an officially confirmed replay or rollback, its settlement is cancelled and affected bets are void. The Sportsbook may void markets involving a pre-recorded match based on recognised integrity confirmation, credible broadcast or data discrepancies, or verified technical evidence.

Our deposit, loss and betting limits use EUR-equivalent values regardless of the currency used. We recommend budgeting only money you can afford to spend on entertainment. Do not chase losses or treat gambling as a way to earn money. Set a time limit, maintain other hobbies and take breaks when tired or unable to concentrate. Avoid gambling when stressed, depressed, under pressure or affected by medication, drugs or alcohol. Keep login details away from minors and consider parental filtering tools.

To request self-exclusion, email Support at [email protected] and specify a period between 6 months and 5 years. Support explains the next steps and requirements. This voluntary exclusion covers all gambling services and cannot be undone during your selected period. We undertake to apply emailed instructions within 24h. During exclusion, you cannot access your account or our services, make deposits or withdrawals, or access any account balance. We restore account access when the selected period concludes.

If you request permanent Self-Exclusion, we permanently close your account. You cannot access it again, and any remaining funds are forfeited. During any self-exclusion, you cannot create a new account. An attempt breaches our terms and may lead to a permanent ban of the original account. We use reasonable efforts to enforce exclusion, but you remain responsible for complying with it. We are not liable for losses or damages caused by circumventing exclusion measures.